(5.0 / 5)1611+ Ratings

Guru Reviews

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Overall Rating

5.0
13 Reviews
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About Guru

"Guru.co.uk" is a UK-based hosting service provider offering a range of products and services. Their offerings include Shared Hosting, Reseller Hosting, and Dedicated Hosting.

In Shared Hosting, they provide services like Website Only Hosting and Website and Email Hosting with different disk space and bandwidth options. They also offer a BOOST service that doubles the hosting plan RAM/CPU allocations for very busy sites.

Their Reseller Hosting allows clients to create secure cPanel accounts on their high-performance managed cloud. They offer different plans based on disk space, bandwidth, and the number of cPanel accounts.

The Dedicated Hosting service provides private cloud servers fully managed and configured for secure, high-performance application hosting. They offer different plans based on CPUs, disk space, bandwidth, and RAM.

All their hosting packages come with features like cPanel & LiteSpeed Powered, Fast NVMe based storage, Free migration service, Free WordPress / WooCommerce Staging, and Free SuperFast Cache Service. They also offer additional services like SSL Certificates and Domains. Their hosting services are optimised for various applications including WordPress, WooCommerce, Magento, Drupal, Joomla, and PrestaShop.

Please note that the information provided here is based on the latest available data and may be subject to change.

Guru Pros & Cons

Pros & Cons of Guru.co.uk

Pros

  • Free Job Posting: Employers can post jobs without any cost, making it accessible for all.
  • Flexible Agreement Types: Various types of agreements are available to suit different project needs.
  • Collaboration Tools: Enhanced communication and collaboration between employers and freelancers.
  • Secure Payment System: Built-in payment system ensures safe transactions, with SafePay protection for freelancers.
  • Global Talent Access: Connects employers with a diverse pool of freelancers from around the world.
  • Low Fees: Minimal processing fees for payments, making it budget-friendly.
  • Multiple Payment Methods: Offers various options for payment and withdrawal.
  • 24/7 Support: Round-the-clock assistance to resolve issues efficiently.

Cons

  • Limited Mobile Functionality: Absence of a dedicated mobile app may hinder access on the go.
  • Search Functionality Issues: Users report difficulties in finding information due to poor search capabilities.
  • Organization Challenges: As content grows, maintaining organization can become cumbersome.
  • Integration Limitations: The payment system does not integrate seamlessly with accounting software.

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Guru Customer Reviews (13)

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Chelsea Fletcher
Chelsea Fletcher
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Fast, powerful and stress-free hosting

My site loads almost instantaneously now and I no longer have to worry about glitches or downtime. They ensured a flawless migration and get straight to resolving any issues that arise.

Jun 13, 2023
Cathy North
Cathy North
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Excellent support, 24/7 and responsive

Any issues I've had have been resolved immediately by their helpful and knowledgeable support team. They're just an email or phone call away at any time of the day or night.

Jun 13, 2023
Philip Pichette
Philip Pichette
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Painless migration to a quicker platform

Migrating my site over to their infrastructure required zero effort from me. And the difference in site performance and speed has been truly astounding.

Jun 12, 2023
Guy Pouliotte
Guy Pouliotte
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Had my back every step of the way

From beginning to end, from the initial sign up to ongoing support, they have always gone above and beyond to ensure a seamless experience and satisfied customer. I feel my business is in reliable hands.

Jun 10, 2023
Ralf Strauss
Ralf Strauss
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I feel valued as a customer

Numerous times they have gone the extra mile to help me optimize my site or fix issues, often suggesting solutions I wouldn't have thought of myself. Thanks a lot

Jun 9, 2023
Kevin Houtz
Kevin Houtz
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Hosting with them has been rock solid

Uptime has always been above 99.9% and page load speeds have been lightning quick. This reliability is critical for my site.

Jun 7, 2023
Grace Foster
Grace Foster
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Best hosting for small business websites

As an entrepreneur starting my company, the quality, reliability and affordability of their hosting options is exactly what I needed. Highly recommend.

Jun 6, 2023
Ralf Zimmermann
Ralf Zimmermann
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Awesome service at reasonable rates

Brilliant hosting at a budget friendly cost. Hassle-free set up, fast network and amazing customer care. Definitely recommend!

Jun 5, 2023
Torsten Wexler
Torsten Wexler
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Feb 9, 2023
Marina Piccio
Marina Piccio
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Feb 8, 2023

Guru Customer’s Q&A

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Guru Features and Benefits

Guru.co.uk offers several key features and benefits:

  • Free job posting: Allows employers to post jobs at no cost.
  • Flexible agreement types: Provides different types of agreements to suit various project needs.
  • Collaboration tools: Facilitates communication and collaboration between employers and freelancers.
  • Built-in secure payment system: Ensures secure transactions between employers and freelancers.
  • Access to global talent: Connects employers with freelancers from around the world.
  • Low fees: Charges minimal fees for processing payments on its platform.
  • Multiple payment methods: Offers various options for payment and withdrawal.
  • 24/7 support: Provides round-the-clock assistance to resolve any issues.
  • SafePay payment protection: Protects payments and ensures freelancers get paid for their work.

These features make it easy for businesses and freelancers to connect and work together effectively. It's a system built for everyone, whether running a business or working for an agency, small business, or enterprise company. The platform maximizes value and minimizes costs, providing a rewarding experience for its users. With SafePay payment protection, freelancers feel confident they will get paid for their work, and employers feel secure they can review the work before paying an invoice. The platform also provides multiple payment and withdrawal options for secure transactions. The dedicated support team is available 24/7 to help navigate the tools and get the most out of the website. They work in a timely manner to resolve any issues that might arise, no matter where the user is located. The platform is designed to provide security, flexibility, and value, making it a popular choice for over 3 million employers and freelancers.

Guru Pricing

Pricing Overview

Guru.co.uk offers a variety of hosting services with transparent pricing. The key pricing details are as follows:

Shared Cloud Hosting

  • Website Only Hosting: £8.99/month for 100GB Disk Space and 1000GB Bandwidth.
  • Website and Email Hosting: £17.99/month for 100GB Disk Space and 2000GB Bandwidth.

Shared Cloud Hosting Pro

  • Website Only Hosting: £39.99/month for 100GB Disk Space and 4000GB Bandwidth.
  • Website and Email Hosting: £48.99/month for 100GB Disk Space and 4000GB Bandwidth.

Reseller Cloud Hosting

  • Reseller 10: £23.99/month for 100GB Disk Space, 1000GB Bandwidth, and 10 cPanel accounts.
  • Reseller 100: £34.99/month for 100GB Disk Space, 2000GB Bandwidth, and 100 cPanel accounts.
  • Reseller 250: £99.99/month for 250GB Disk Space, 5000GB Bandwidth, and 250 cPanel accounts.

Dedicated Cloud Hosting Pro

  • Pricing ranges from £185/month to £999/month, depending on the specifications.

Additional services such as a Dedicated IP address, SSL Certificates, and WHMCS Starter license are available at an extra cost.

Payment Method

Payment Method Overview

Guru.co.uk accepts payments through Credit and Debit cards. This payment processing is managed by WorldPay, a secure payment processor.

Payment Process

  • Upon making the first payment, users receive a username and password from WorldPay.
  • These credentials allow access to update card details as needed.
  • If the login information is lost, users can reset their password using the WorldPay FuturePay Agreement ID, WorldPay Username, or Transaction ID along with their email address.

Payment Management

  • Payments are automatically attempted within 24 hours after the due date.
  • Users can also make immediate payments by visiting their invoices on the Guru platform.

This structure ensures secure and efficient transactions for all customers.

Guru FAQs

FAQ

Guru Return Policy?

Return Policy Overview

Guru.co.uk has specific guidelines regarding returns and refunds. Here are the key points:

General Return Conditions

  • Timeframe: Returns can be initiated within 30 days of receiving the item if the customer changes their mind.
  • Condition: Items must be in their original condition and packaging to be eligible for a return.

Process for Returns

  • To start a return, customers must contact customer support via email. A return shipping label will be provided if the return is accepted.
  • If the return is due to a change of mind, the customer is responsible for the return shipping costs.

Refunds

  • Refunds are processed once the returned item is received and inspected. The refund will be issued to the original payment method.

Non-Returnable Items

  • Certain items, such as custom orders or opened products, may not be eligible for return due to hygiene or personalization reasons.

For further inquiries, customers are encouraged to reach out directly to customer support.

FAQ

How To Open A Guru Account?

To open an account on guru.co.uk, follow these steps:

  1. Click on "Sign Up."
  2. Enter full name, email and agree to the Terms of Service.
  3. Select "Freelancer" as the account type.
  4. Set a password.
  5. Click on "Proceed."
  6. Enter the security code received in the email inbox.
  7. Click on "Verify" to create the account.

Remember, the security code will expire after 24 hours. After three incorrect attempts, a new code can be requested. If there are any issues verifying the email, contact the support team. Once the account is created, it's recommended to build the profile by adding services and portfolios. Within 24 hours, job matches relevant to the skills added will start being received.

FAQ

Guru Alternatives

Here are some alternatives to guru.co.uk:

  1. Upwork: A platform that helps find the right talent for work, suitable for projects of all sizes and budgets.
  2. Fiverr: A marketplace platform for services performed by its users.
  3. Freelancer.com: A freelancing, outsourcing, and crowdsourcing marketplace where employers can hire freelancers for a diverse range of functions.
  4. PeoplePerHour.com: Connects small businesses and freelancers all over the world in a trusted environment where they buy and sell services to each other.
  5. Toptal: A network of top freelancers in the fields of software development, design, finance, product management, and project management.
  6. Nuclino: A unified workspace where teams can bring all their knowledge, docs, and projects together.
  7. Confluence: A team workspace where knowledge and collaboration meet.
  8. Slite: A simple tool for teams to write and organize their knowledge.
  9. Distribute.so: A platform for creating beautiful and intuitive how-to guides.
  10. Archbee: A tool that helps teams with their documentation.

Each of these platforms has its own unique strengths and may be a good fit depending on specific needs.

FAQ

What is the typical turnaround time for Guru customer support?

Guru aims to respond to customer inquiries within 15-25 minutes on average.
FAQ

How does Guru's pricing compare to other cPanel hosting providers?

Guru is a managed cPanel hosting service and as such, its pricing may be slightly higher than other cPanel hosting providers. Their basic plan, called Share Cloud, starts at £4.99 per month, and goes up to £9.99 per month if you want to include email.
FAQ

What plans and pricing options does Guru currently offer?

Guru offers several plans, including Shared Cloud, Shared Boost Cloud, Shared Cloud Pro (Semi-Dedicated), Reseller Cloud, and Reseller Cloud Pro. Prices range from £1.00 for an introductory offer to £49.99 per month for the Reseller Cloud Pro plan.
FAQ

Are there any notable advantages or disadvantages to using Guru as a hosting provider?

Advantages of using Guru include: being well-suited for WordPress and WooCommerce websites, being a registered green hosting provider, the option to test their service for £1, a 100% uptime guarantee, and UK-based support. Disadvantages of using Guru include: they do not currently have data centers in Europe or the US, and standard accounts do not include email.
FAQ

About Guru.co.uk Popular Products and Services?

"Guru.co.uk" is a brand owned and operated by UKDedicated Ltd. It is a privately-owned company with over two decades of experience providing exceptional hosting to thousands of websites worldwide. The company owns all its hardware and does not rent it from any other provider. The hardware is designed for their purpose, resulting in super-fast and ultra-reliable cloud hosting.

The company offers a range of services including Shared Cloud Hosting, Reseller Cloud Hosting, and Dedicated Cloud Server. These services are optimised for various applications such as WordPress, WooCommerce, Joomla, Prestashop, Drupal, Opencart, Magento and more.

Shared Cloud Hosting is a fully managed UK Web Hosting optimised for your application. It includes features like secure, easy control panel, high performance and 24x7 support.

Reseller Cloud Hosting allows you to create secure cPanel accounts on their high performance managed cloud. It also includes features like cPanel/WHM Included, CloudLinux Security & LiteSpeed Performance, and Fast NVMe based storage.

Dedicated Cloud Server is a private cloud server fully managed and configured for secure, high performance application hosting. It is backed by their renowned 24x7 expert support and optimised for WordPress, Magento & more.

All these services come with the world's fastest hosting webserver, automatic backups to a secure remote datacentre, and free migration service. They also offer a first month only £1+VAT promo on Sales, Reseller and Dedicated Hosting.

Please note that all prices are exclusive of VAT, payable where applicable at 20%.

FAQ

About Guru.co.uk Payment Method?

"Guru.co.uk" accepts payments through Credit or Debit card. This is handled by their payment processor, WorldPay. When making the first payment to GURU, WorldPay issues a username and password for their systems. Using this username and password, one can login to WorldPay to update card details. If the login is lost, there is an option to reset the password by providing either the WorldPay FuturePay Agreement ID, WorldPay Username, or Transaction ID along with the email address. These details can be found in the emails received from WorldPay each month when the card is charged. Once logged into WorldPay, the FuturePay Agreements are visible. The agreement with a Description starting 'GURU Cloud' and Status that is not 'cancelled' needs to be selected. The card details can be updated by clicking the Change Payment Details at the top of the page. GURU will automatically try to take payment within 24 hours, but there is also an option to visit the Invoices at my.guru.co.uk and pay immediately. If there are any issues, the account team at hello@guru.co.uk can assist further.

FAQ

About Guru.co.uk Prices and Cost?

"Guru.co.uk" offers a variety of hosting services with transparent pricing. Here are the details:

Shared Cloud Hosting offers two plans:

  • Website Only Hosting: 100GB Disk Space, 1000GB Bandwidth for £8.99/month.
  • Website and Email Hosting: 100GB Disk Space, 2000GB Bandwidth for £17.99/month.

Shared Cloud Hosting Pro also has two plans:

  • Website Only Hosting: 100GB Disk Space, 4000GB Bandwidth for £39.99/month.
  • Website and Email Hosting: 100GB Disk Space, 4000GB Bandwidth for £48.99/month.

Reseller Cloud Hosting offers three plans:

  • Reseller 10: 100GB Disk Space, 1000GB Bandwidth, 10 cPanel accounts for £23.99/month.
  • Reseller 100: 100GB Disk Space, 2000GB Bandwidth, 100 cPanel accounts for £34.99/month.
  • Reseller 250: 250GB Disk Space, 5000GB Bandwidth, 250 cPanel accounts for £99.99/month.

Reseller Cloud Hosting Pro has two plans:

  • Reseller Pro 100: 100GB Disk Space, 4000GB Bandwidth, 100 cPanel Accounts for £69.99/month.
  • Reseller Pro 250: 250GB Disk Space, 10000GB Bandwidth, 250 cPanel accounts for £139.99/month.

Dedicated Cloud Hosting Pro offers five plans ranging from £185/month to £999/month.

Additional services such as Dedicated IP address and WHMCS Starter licence are available at extra cost. SSL Certificates are also offered, including a free option from LetsEncrypt.com.

FAQ

Can I transfer my existing website to Guru.co.uk?

Yes, it is possible to transfer an existing website to Guru.co.uk. They offer a Managed Migrations service that can move your website from your existing host over to GURU Cloud. Once your account has been moved over, their experts can advise on any simple steps you can take to make your website perform even better, taking advantage of their uniquely fast hosting environment. This service is available for the vast majority of accounts. It's recommended to contact them so they can perform a pre-migration assessment of your website. Please note that migrations can only be scheduled once you've signed up for their services. They can help migrate your servers, websites, applications, and email to their cloud services. They can move most applications, such as WordPress, WooCommerce, Joomla, Magento. If you have any others then it's suggested to contact them. They can also migrate email from any provider. If you need any assistance migrating email services then it's recommended to get in touch so that they can help. They can move whole or partial servers to their shared, reseller or dedicated accounts. They understand the concerns you'll have with loss of business while the migration takes place but they'll help you move smoothly with zero lost sales. They can perform fully managed migrations from Plesk, cPanel, SiteGround, TSOHost, Vidahost, Godaddy, SimpleServers, 20i and Ensim VPS/Cloud Servers. They can assist with website migrations from Digital Ocean, Linode, Simple Servers, Heart Internet,20i, Rackspace and other providers. Before the migration takes place they will do a full audit of your current website and provider, they will then be able to give you a time, date and duration of your migration. For simple sites that are coming from another cPanel/WHM host they typically can start moving these within 1 day. Please contact them for more information. They'll migrate your website with no downtime from any provider FREE of charge including TSOHost, GoDaddy and Heart Internet. Website migrations raise many questions, so it’s best talked through with one of their experienced team. Jump on the chat, call or email them about your questions or concerns and they'll be more than happy to walk you through the process.

FAQ

Can you provide more information about Guru.co.uk?

Guru.co.uk is a brand owned and operated by UKDedicated Ltd. This privately-owned company has over two decades of experience providing exceptional hosting to thousands of websites worldwide. The platform is powered by UKDedicated, which owns all the cloud hardware and network. All staff work from their own offices, and outsourcing is not practiced.

Guru.co.uk offers Ultra Fast UK Hosting. This includes Shared, Reseller, and Dedicated hosting, all of which are faster and optimized for WordPress, WooCommerce, Joomla, Prestashop, Drupal, Opencart, Magento, and more. They provide LSCache and WordPress / WooCommerce Staging as standard on all hosting packages. Additional features include Redis, Memcached, and ElasticSearch on GURU Dedicated Cloud Hosting (VPS).

The platform is built by cloud experts and offers 100% uptime. It also provides 24x7 support from a UK-based team. The hosting control panel is user-friendly, and automatic backups of files and databases to a secure remote datacentre are included. The webserver is touted as the world's fastest.

Guru.co.uk offers various hosting plans, including Shared Cloud Hosting, Reseller Cloud Hosting, and Dedicated Cloud Server. All these plans come with their ultra-fast cache service as standard.

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